Privacy policy
This page explains what happens to your data on the 1Logist platform. We have tried to keep it short and specific.
Last updated 2026-10-15
Who we are
1Logist is a marketplace, not a carrier. We pass your request to companies working on that route and collect their offers so you can compare them. We do not carry the cargo, do not set the price and do not move money.
What we collect
- Name, phone or email — to sign you in and so the company can reach you
- About the cargo: type, weight, volume, goods name and declared value
- Your messages with the company
- Documents: the contract file and the warehouse measurement photo
- Technical records: IP address, browser type and sign-in time
- Language, country and address — the address is optional
Why we collect it
- To pass your request to suitable companies
- To collect offers and show them side by side
- To track the cargo status and keep you informed
- To keep your account secure and detect abuse
Who can see it
Your contact details are not opened to every company. This is deliberate: a company that asked for an offer should not be able to call and pester you.
- Companies that receive the request see the cargo details but NOT your phone, email or address
- Once you choose an offer, your contact details are opened to that one company only
- Platform staff can see data in a dispute, complaint or moderation case — and every such access is written to a log
Third parties
Data leaves the platform only in the cases listed below. It is not shared with anyone else.
- Artificial intelligence services (Groq and Anthropic, servers in the USA) — for chat translation, request drafts, assistant answers and offer explanations. The text sent is used to obtain the model's answer. CONTRACT TEXT is never sent to AI.
- Telegram — only if you sign in through Telegram or receive messages from the bot. Your Telegram identifier and the message text go there.
- Email is sent from our own server; no external service is used
What we do not do
- We take no payments — card or bank details are not collected at all
- No ad networks, no Google Analytics and no Yandex Metrica
- No tracking cookies
- No external fonts and no external maps — your IP does not reach third parties
- We do not sell your data and do not hand it over for advertising
Cookies
The site uses one technical cookie — it keeps you signed in. JavaScript cannot read it. There are no marketing or analytics cookies.
Where data is stored
Our servers are in the European Union — in France. Backups are also kept in the EU. Files (contracts, photos) sit on the server disk; the database only stores a reference to them.
How long we keep it
Data is kept while your account exists. Some records are deleted automatically: assistant conversations after 90 days, sign-in codes after one day.
Your rights
You can see your data, correct what is wrong, get a copy or ask for your account to be deleted. For now these requests are handled manually — simply contact us.
Security
Passwords and sign-in codes are never stored in readable form, only in an irreversible one. All connections are encrypted. Each company and each client sees only their own data — this is enforced at the database level.
Contact
If you have a question, write through the support section in the app — your message goes straight to a platform staff member.
Changes
If this policy changes, the date above is updated. For significant changes we will also tell you in the app.