User guide
Every part of the platform is explained here, step by step. There are two sections: one for clients who send cargo, and one for the logistics companies that carry it.
For clients
If you want to bring cargo in, the path has eight steps. You never have to call companies one by one.
- 1
Sign in
Press «Open» in the Telegram bot, or go to app.1logist.uz in a browser. You enter your phone number and the confirmation code arrives in Telegram. There is no password to invent.
- 2
Send a request
Open the «New» section. Four steps: what you need — shipping or customs clearance; the route — which city in China and which city in Uzbekistan; cargo details — type of goods, weight and volume or container type; and an optional note. It takes a few minutes.
- 3
Companies send offers
Your request only reaches companies that work on that route and provide that service. They offer a price and a delivery time. You are notified when the first offer arrives — there is no need to sit in the app.
- 4
Compare the offers
Every offer sits in one list inside your request: price, delivery time, company rating, whether insurance and documents are handled. The list sorts three ways — recommended, cheapest, fastest. Prices are compared within a single currency: the platform does not convert currencies and adds no markup.
- 5
Choose a company
You pick the offer that suits you. The remaining offers then close, and a conversation opens with the company you chose — ask your questions there.
- 6
Confirm the contract
The company uploads the contract, you read it and confirm. Once both sides have confirmed, the document is kept in «My contracts» and can be opened at any time. The platform does not write the contract text — the company prepares it.
- 7
Track the cargo
Cargo moves through nine stages: received at the warehouse, departed, reached the border, customs clearance in China, crossed the border, entered Uzbekistan, at customs, at the warehouse in Uzbekistan, delivered to you. The company marks each stage and you are notified automatically.
- 8
Leave a rating
Once the cargo arrives you give the company one to five stars and, if you wish, a short review. The rating is shown on the company profile and helps the next clients choose well.
Other sections for clients
Chat
Your conversation with the chosen company. You write in your own language and the company reads in theirs — messages are translated automatically and the original text stays visible.
Assistant
The section that tells you what to do right now: a request with no answer, an unconfirmed contract, a rating still waiting. The prompts are calculated from your own data.
Support
The platform's own support service. Questions that are not about a company — signing in, sending a request, a technical problem — belong here.
For logistics companies
The company panel is at panel.1logist.uz. From signing up to delivering the cargo, the path has nine steps.
- 1
Sign up
At panel.1logist.uz/register there are three steps: confirming a phone number or email address, company details, and contact details. The confirmation code arrives via Telegram or email.
- 2
Wait for approval
The account does not open straight away: a moderator reviews your application. This is what keeps the companies on the platform real — clients choose on the strength of it. You are notified once you are approved and can then sign in.
- 3
Fill in the profile — the most important step
The profile is where you state which routes you work on and which services you provide. A request only reaches matching companies: if the profile is incomplete, no requests will reach you at all. Getting this section right once settles everything that follows.
- 4
Review the requests
The «Requests» section holds the requests that match you: route, cargo type, weight and volume, and the client's note. You are notified when a new one arrives.
- 5
Send an offer
You enter the price, the currency and the delivery time, and state whether you handle insurance and documents. The client sees every offer side by side, so the time and the terms matter as much as the price. The platform does not interfere with your price and does not change it.
- 6
If you are chosen
When the client picks your offer you are notified, and the cargo appears in «Active cargo» and in the «Control tower». From that moment a conversation with the client is open.
- 7
Upload the contract
You prepare the contract and upload it to the panel; the client reads it and confirms. Once both sides have confirmed, the document is kept by both of you.
- 8
Mark the stages
Cargo moves through nine stages — from being received at the warehouse to delivery to the client. Each time you mark a stage the client is notified automatically and does not have to call and ask. If there is a delay or a problem, mark that here as well.
- 9
Finish and collect the rating
After delivery the client rates you. The rating is shown on your profile, and the next clients see it while they compare offers.
Other sections for companies
Chat
Your conversation with the client. Messages are translated automatically: the client writes in their language, you read in yours. The original text stays visible.
Staff
You can add several staff members to the panel. There are three roles: the owner manages everything, the manager sends offers and runs the cargo, and the observer can only look.
Statistics
How many requests arrived, how many you answered, how many you won. The time between stages shows where you are getting stuck.
Still have a question?
If the guide does not answer it, write to the «Support» section in the app — the answer comes in your own language.